Privacy Policy

Last updated: December 2024

Introduction

At CROWNED, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using CROWNED, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and display name
  • Email address
  • Phone number (optional)
  • Profile photos
  • Location information (city, state)
  • Professional credentials (for Artists)

Content Information

When you use our platform, we collect:

  • Photos and images you upload
  • Captions, descriptions, and tags
  • Likes and saves
  • Saved looks and followed profiles

Automatically Collected Information

When you access CROWNED, we automatically collect:

  • Device information (type, operating system)
  • Browser type and version
  • IP address
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Connect clients with stylists and barbers
  • Send notifications about your account and activity
  • Respond to your inquiries and provide support
  • Personalize your experience and content recommendations
  • Analyze usage trends to improve our platform
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Sharing Your Information

We may share your information in the following circumstances:

Public Profile Information

Your profile information, uploaded content, and activity may be visible to other users based on your privacy settings.

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of CROWNED, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@crowned.com.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your identity
  • Analyze site traffic and usage
  • Personalize content and recommendations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some platform functionality.

Children's Privacy

CROWNED is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

CROWNED is operated in the United States. If you access our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of CROWNED after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

privacy@crowned.com
CROWNED Privacy Team
123 Crown Street
Atlanta, GA 30301

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